1. Who We Are
The Travelhood (“we”, “us”, “our”) is a travel collective connecting clients with independent travel advisors.
Registered Address:
[INSERT REGISTERED ADDRESS HERE]
Email: info@thetravelhood.com
For the purpose of UK data protection law, The Travelhood is the data controller of your personal data.

2. What Information We Collect
We may collect and process the following personal data:
Information You Provide Directly

• Name

• Email address

• Phone number

• Country of residence

• Travel preferences and trip details

• Budget information

• Information submitted via the “Join the Team” form

• Any additional information you choose to provide

Automatically Collected Information
When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

• Referral source

This data is collected using Google Analytics and Wix analytics tools.

3. How We Use Your Information
We use your personal data to:

• Respond to quote requests and travel enquiries

• Contact you regarding joining The Travelhood

• Send you marketing emails (where you have opted in)

• Provide information about services and opportunities

• Improve our website and user experience

• Comply with legal and regulatory obligations

We will only process your data where we have a lawful basis to do so, including:

• Consent

• Legitimate interest

• Contractual necessity
   

4. Email Marketing
If you opt in to receive marketing communications, your email address will be added to our mailing list.
You may unsubscribe at any time by:

• Clicking the unsubscribe link in any email

• Contacting us at info@thetravelhood.com

We do not sell or rent your personal data to third parties.

5. Sharing Your Data
We may share your information with:

• Independent travel advisors within The Travelhood (where relevant to your enquiry)

• Our website hosting provider (Wix)

• Email marketing software providers

• Analytics providers (such as Google Analytics)

All third parties are required to respect the security of your data and treat it in accordance with the law.

6. International Data Transfers
As we work with international clients and advisors, your data may be processed outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

7. Data Retention
We will only retain your personal data for as long as necessary to:

• Fulfil the purpose it was collected for

• Comply with legal obligations

• Resolve disputes

You may request deletion of your data at any time by contacting us.

8. Your Rights
Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict processing

• Object to processing

• Request data portability

To exercise your rights, email: info@thetravelhood.com
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

9. Data Security
We use appropriate technical and organisational measures to protect your personal data, including secure website hosting through Wix.
However, no online transmission is ever completely secure.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.